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§ 00 · Mission

Meet people in their hardest hour. Where they are. Now.

Most of the day is the "other twenty-three hours" — the time outside an appointment, outside a clinic, outside the moment a clinician is in the room. That gap is where lives are lost. We built HereNOW Help to close it.

§ 01 · Why

Founded out of loss. Built to make help unavoidable.

HereNOW Help started with our founder Bill Gerlach's own decade-long fight with addiction — and with the death of his younger brother Derek to an overdose at twenty-nine. Derek didn't fit the picture: clean-cut, athletic, a newly certified financial advisor, a writer. He hid because he was afraid help would show up on his record. He died trying to figure it out alone.

We are here because that pattern repeats every day in every community we serve. Service members, veterans, and their families face the same isolation in starker form — stigma, security clearances, deployments, distance from care. Our mission is to make help the first reachable thing, not the last.

§ 02 · How

One platform. Self, peer, and clinical care — together.

/ 01
Self-care

Guided meditations, journaling, sleep, and tactical breathing. Track your own progress, privately, on your own time.

Offline-capable
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Peer care

Anonymous chat with peers and trained specialists certified through PeerNOW Academy — people who've been there.

Moderated · Anonymous
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Clinical care

On-demand telehealth with licensed clinicians, integrated with VA, VAMC, and community care teams.

24/7 · Under 90s
§ 03 · Who

Built for the people the system keeps missing.

Service members

Active-duty, Guard, and Reserve. Care that respects the chain of command, security clearances, and the cost of being seen seeking help.

Veterans

Care that follows you home from the VA — connected to your VAMC, your VSO, and the peers who served alongside you.

Military families

Spouses, kids, and caregivers carry the weight too. We support the whole household, not just the uniform.

Communities

State and local partners deploy HereNOW so any resident, civilian or otherwise, has the same 24/7 access to peer and clinical support.

Partner with us. Or get help now.

If you run a VA program, a state agency, a school, an employer, or a recovery center — we'd like to talk. If you need help yourself, you can reach us the same way.